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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 30,839 reviews
  • Rated 5 out of 5 stars

    Exactly what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. They set up my laptop, ipad, and phone and were always upper helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protected my mini fridge. My hope is to use it for many years to come. The warranty was very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Mod Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is Always very Professional and Know their Stuff...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I brought the tv for my girl her tv went out on her so I got it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to walk in and have help anytime you need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Everything works as expected. Sound is good but i personally had to add a sound bar for more sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my TV. The same model I bought from Costco (returned) had problems, so I bought this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item. It has great features and it sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody like when there's an issue with tech . Bottom line glad it was geek squad I had to call. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service great prices on electronics! Highly recommended to family and friends! A must have for today’s TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek square warranty on Samsung 58" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope jo never have to use this 5 year warranty, but just in case I am glad I have it!5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv. Would buy again good price every one should buy this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a pleasure. Very reliable and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with geek squad, they have always helped me with support

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rick. Thanks for sharing this with us! We appreciate the kind words. If you need any help or have questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat it, worth every dime, covers everything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love the protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind on expesive tv. Well worth the cost

    I would recommend this to a friend