Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9962602
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,839 reviews

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Best Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this plan as a protection against future issues encountered with my previous TV (not purchased from Best Buy). Good price, great value.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not lucky enough not to use it for now, but I hope that when I need it it will be available

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Good warranty por your products . good product. Excellent the cost and very quickly the deliver.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect protect protect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Have not used yet, maybe never will

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable due to low cost of equipment (tv) that it supposedly protects. Will see in the future how BestBuy applies the extended protection if needed.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my TV. Good so far i guess, i have not had any issues with the tv so i have not had to use it. I will update this post (if that can be done) if i do have to use it to let everyone know how it worked

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for appliances and all electrical devices because replacing them can be expensive.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • . Important to use this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don’t leave without this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did not purchase this, I would of had to buy a new tv at $500-$700. This really came in clutch

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled all of my needs and concerns. Agents always courteous and professional.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good Price for Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use it but it was a good price for the coverage.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Keek squad assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV on Black Friday. Not really expecting a great TV for the price but boy have I been surprised! The picture is awesome! easy hookup Love it!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool that gives me security in electronic equipment.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I Never Leave the Store Without It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my higher price Best Buy purchases. I like having Peace of Mind!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Loved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Phone call was alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the, to understand mu issue but then it worked out perfectly

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 752, Showing 15,021-15,040 of 30,839 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.