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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 30,331 reviews
  • Rated 5 out of 5 stars

    Great value and excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's good to have on standby just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan… a TOTAL MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best protection plan for any TV . I wouldn’t buy a TV without this protection plan ! Tv bought in 2017 just had the screen go out on me , so Geek squad came and looked at it (now being 2022 and the TV is almost 5 years old ) and determined it couldn’t be fixed so I received the full amount of what I had paid for the TV , to purchase a new one. Once again , totally worth every penny and best protection plan that was easy to use and fast to fix the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked when I had a repair on my television. Glad to have this access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good service for any electronic equipment. Excellent customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad... ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like whenever I finally need to use GeekSquad for something important.. they are unable to assist. A little frustrating, I don't pay for extra protection because doesn't seem worth it to me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV under Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had went out after two years and I remembered I had purchased the Geek Squad. They replaced the tv and schedule delivery/pick up and the morning of, I get a voice mail, our guy is sick. I took the old and picked up the new and received a $20 gift card for my troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably won’t ever need it but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Really good value for the money. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek squad coverage with everything I buy from Bestbuy that costs more than two hundred bucks! I've actually only had to use the geek squad service once, but it paid for itself that one time for every time I've bought it! A laptop I bought my wife for school died during finals for her master's program and they ended up giving me a new laptop and they were able to backup all of her files and they were very fast with everything, so long story short; if you buy a major appliance or expensive piece of electronics from Bestbuy spend the extra money for the Geek squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landon was super helpful in my research for a tv upgrade. I was specifically interested in the 4K tvs' with 120hz refresh rate for under $600. This Vizio was on sale & $30 less than what Wal-Mart priced for& I got the geek-squad protection since I got a baby on the way & there may be possibility of breakage in the first few years. But with that protection, all I have to do is bring it to the store to resolve my problem rather than shipping it to a repair center & waiting weeks..Plus this option was the best deal Landon was able to find & I was able to physically preview before buying. I'm thrilled to enjoy the modern perspective of entertainment & thank Landon & the team for making my experience above & beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always get this warrant I hade it before and it always payed for it self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have with your cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, helpful and very informative.

    I would recommend this to a friend