Customer Ratings & Reviews

Excellent service and coverage. Always available to facilitate the claims process.

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

So far so good . No complaints yet. Great service n excellent explanations of the issue n solutions

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

Very good service good customer care for products you buy!

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

The Geek squad service is great. Definitely a must have when purchasing electronics.

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Always recommend getting geek squad warraty! Its a no brainer!

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

I wanted to make sure I had a safe guard with this ROKU TV in case of future issues

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

I have always gotten extended warranty's. Best Buy and Geek Squad make this warranty worth having. I have had some trouble with the last three Samsung TV's that I have bought. All of them were replaced under warranty and the team at Best Buy and Geek Squad were great help when it came time to use my warranty. I can't stress enough how valuable it is to have an extended warranty. Its an added cost but the sense of security outweighs that cost.

Done on the phone as the order was placed verbally.

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

The geek squad are amazing. They know their stuff and they are very helpful

Having this is what saved me from having to pay for a TV that I purchased for two years that broke on its own. Geek Squad replaced my prior TV quickly and the process was simple. The best TV ever.

Worth having for peace of mind, however with my PS5 purchase experienced the worst of the worst. Had a PS5 failure within three months of the purchase, and because stock is extremely limited the benefit's do not apply. There are no consoles in store to replace them with so you end up relying on the manufacturer to take care of you. Worth buying for items in store, not so much with PS5

Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

They did a wonderful job setting up my TV. Thank you, Geek Squad,!