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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 30,332 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription I love it and use it a lot they help with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to fix my tv asap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy! Tv would not turn on and they came in to replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and response when needed. Replaced a TV that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this is an option they are great, any services need 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed/mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you can’t afford to replace the tv. I’ve never had to use geek squad. The policy goes into effect after one year of purchase. Sometimes dealing with Sony or lg isn’t the best experience. Depending on how big your tv is you might value the in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for dealing with my computer and issues and new parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am the geek master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use it but am covered if I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for large appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service and nice to know I have something to fall back on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAW purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys go far and beyond to help resolve any issues Couldn't do it without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and an Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Bradley, Ca.geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the proce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price i paid for it. Super clear picture and they took great care of me at the store after rhe first tv showed up at my house with a shattered display. Best buy ahs always been great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they always are willing to help when u reach out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend