Customer Ratings & Reviews

Have always had good service and response from Geek Squad warranties.

Geek Squad was very helpful. They walked me through every troubleshooting step several times hoping to get my tv back in working order the same day but my tv wasn’t having it at all. So with all other options exhausted we scheduled a visit for a couple weeks out and they will be coming to install a new motherboard from my understanding.

I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

It's always good to have a service plan on your electronics.

When covering electronics items that are difficult to have repaired getting the GeekSquad warranty is a must. For the cost it can save the purchase value of the item covered. It has allowed me to upgrade one of my items with a much more capable replacement.

Always great help when something goes wrong and easier fixing than by myself lol

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.

Geek Squad always helps me! If you are just joining, you need understand that you have to make an appointment - in store and / or online. It is generally quick, but not instantaneous. I greatly appreciate their help with my technological problems. It is a great weight off of my shoulders to belong and not have to worry about how to get a repair done. Many times they can help remotely.

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

Awsome service they help fix and replace tv rec to get warranty

I bought a floor model OLED LG 55 inch TV because the price was too good to pass up. I bought this warranty because it was an floor model, I usually don't purchase an extended warranty. Im so glad I did. There was burn in on the wcreen when I got home and the geek squad came over and replaced my screen within a week. Amazing customer service and amazing warranty! Thanks geek squad and Best buy!

Definitely a must for any appliance. Good service and easy to call for assistance.

I used geek squad before never had any problems thank you

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

Nice alternative to the usual one year warranty. We had a laptop we bought once that didn’t have it and the screen stopped working just out of warranty. In the long run, it’s worth the extra charge for peace of mind.

So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Purchased for our other tv, same idea as we have young kids and it is not a good day when the living tv gets smashed and you have no warranty/protection plan and end up spending 10x as much if ya buy the plan rather than a whole new tv.

Get the warranty my 75 went out 4.5 years in they came out checked it and within 2 weeks i had a brand new one hanging on the wall thanks bestbuy and thanks Geek Squad