Customer Ratings & Reviews

Cant take the chance just go with the Squad iv always had issues in the past with returns and geek squad takes care of everything no hassle

I like having the opp to have this service when needed

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

Great picture quality! Easy set up & use too. Highly recommend

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

Easy to use when needed to use the greek squad, you also just ask simples questions too

We love the service we get with Geek Squad, they are professional and will take the time to trouble shoot your problem. If they cannot fix it they will replace it. I’ve been using Geek Squad for over 20 years. They are dependable and keep you posted on the status of your repair or if applicable, your replacement.

price worth it for peace of mind. haven't been disappointed yet.

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

My last tv had a problem nearly immediately after purchase. The Geek Squad replaced the hardware boards and the tv was fine for as long as I expected it to last.

My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

We had a 2 warranty and had to use it two months before it expired got a full refund for original purchase and was able to buy a new tv the same day !!!!!! Great service

Nice to have the service to prevent any issue and they help me a lot

Very good buy Excellent customer service representative online!

No like to expensive and illustration educational purpose