Customer Ratings & Reviews

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

i love best buy they are an great store i love this place

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

Never had to use this but from what happened to my old TV I went ahead and purchased this just in case. I was a sad day when all I could do was recycle my old 70inch Sharp

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

Nice service very nice people in store Davenport Florida

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

It's like insurance... it's there when you need it!!!

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

Always a good idea. I mean you never know what will happen

I have always loved using geeks squad it's the main reason why I shop at Best Buy

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Had a good experience with geek squad some time ago

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

Great protection plan, can count on Bestbuy to have my back with my electronics

These guys are the best of the best. They come in and get the job done. We truly appreciate the two guys that has came out to our home. Very professional and they know their job.

Geek squad protection plans are second to none! I can’t tell you how many times they’ve had my back and I’ve gotten new TVs in exchange because the part wasn’t found. Well worth the money, highly recommended!