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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30799 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 30,799 reviews
  • Rated 5 out of 5 stars

    All Geek squad techs ahve been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can Go Wrong With This Offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet and hopefully never need to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **THE PROTECTION PLAN IS A SCAM**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jennifer were great. So glad I hired them to install that big tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service worth the investment thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally worth the money its an amazing investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have insurance just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service always excellent, have had geek squad protection in all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care coverage in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that our tv is covered if there is a problem and they come to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount just yet. My concern is the paneling and not drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and setup quickly and took extra care in not damaging the product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great TV!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owsome set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is beyond great and is above the 4Kset it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection. Anything goes wrong i can bring it and get it taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional technician’s. Always helpful and always get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Now, No Worries Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.

    I would recommend this to a friend