Customer Ratings & Reviews

Having coverage on a super expensive greatest tv of all time til 2030 is very relieving

They helped me replace a damaged tv and were very easy and efficient to work with.

The television protection plan for the Geek Squad is nice for the price that we purchased it for. If anything happens to the television we are able to get quick results because we purchased the plan for any issues that may occur. With an item that size I think it a great idea to purchase a protection plan.

This sound boy has a massive face and a good tener in it

I've purchased all of my electronics, appliances, and cameras from Best Buy. I do not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! I actually use the Geek Squad protection on this TV. This TV was my replacement. Filing a claim and delivery was quick and easy! 10/10 I DEFINITELY RECOMMEND!

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

The geek squad agents treat me with respect and patience, which is important because I’m not text savvy

Have'nt had problems with TV. Its only a month since i purchased it, but like the peace of mind knowing that if there's a problem i can call the Geek Squad. Bought a two year extended warranty.

The team we got were amazing. Professional, knowledgeable, patient. They never rushed us and spent time showing us the options and shortcuts. This team has been together and worked for Best Buy for a long time. Definitely recommend this service and will use again when we need to purchase any tvs

I have not been able to try out the coverage for any of my bought items.

The agents mounted my TV and connected it to all my devices

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

Picked the geek squad protection with my new 70 inch TV. Can’t go wrong with this warranty. Hopefully I don’t ever need to use it but the cost is definitely worth the cost. I bought the new Tv due to an accident with my old tv that would have been covered if I had this service in the 1st place…

Very professional and listened to issue, Had timely feedback for next process.

Love the geek squad service! Installed it myself but if I had any questions they were a phone call away!

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Always buy the warranty for any device, especially brand new

TV protection plan is great to have I haven't had to use it yet

I love my tv with all my Roku apps already on there.