Customer Ratings & Reviews

I purchased this 5yr extended warranty because my last tv crapped out after 3 1/2 yrs. I also had the extended warranty on that tv. Geek Squad was unable to repair the tv so they replaced it with a brand new comparable model. They made everything simple, installed the new tv and removed the old one. I would highly recommend purchasing the extended warranty for any high end model tv. One year standard warranty isnt enough.

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

Just a wonderful add on to any major purchase. Especially TVs around toddlers

I’ve had some issues with the computer before and geek squad got me together

100 percent worth the price for the televisions , I have used it twice.

Extremely recommend this service and Best Buy is amazing at helping you through the process

I have always purchased the Geek Squad protection plans for large purchases. Thankfully I have only had to use it a couple of time, sure glad that I had it. Some people don't care to or say not purchase. I personally always feel better when I do.

They are awesome I haven’t needed them for this tv but have used them many times in the oast

As we haven’t had any problems with our newly installed 55” Sony T.V. yet, I’m not able to honestly review the 5-Year Standard Geek Squad Protection plan. However, if the protection plan provides service that’s equal to our installation service, we’re not worried about our ever having to use it!

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

Never had a problem with geek squad. They always get it fixed.

Good service you guys are good to the customers v

I paid for this just because I know how my kid eels in the last TV I had he damaged it so I paid the money for five years and I think this is a good warranty. I recommend everybody to get it especially if you know how your kids are and they like to throw things and stuff like that. This is a must have for your TV you guys.

I was able to exchange the TV due to some minor defects and it was done very quickly.

I believe the Geek Squad protection should start at the end of the original manufacturers warranty, not immediately. The way this one works, we are only getting one year instead of two years (the one I purchased). Not happy about that at all. During the original warranty, the manufacturer should send someone out to repair your TV.

Swapped out a bad tv with a new one and delivered promptly!

Love having the added security of an extended warranty