Customer Ratings & Reviews

Swapped out a bad tv with a new one and delivered promptly!

Love having the added security of an extended warranty

What amazes me is the engineered life span of a new TV that makes getting this coverage virtually mandatory. My 42" Insignia died almost 5 years to the month of when I got it. I was then told my new 49" Sony would have about the same lifespan - if I'm lucky! If it dies within 5 years and they cannot fix it, I get a new one "free" if you don't count the cost of the Geek Squad protection. Go figure. When you add things like this to the fact you pay $200+/month for Comcast TV & Internet, the cost of entertainment has become an absurdity. It's enough sometimes for me to think about buying a TV at a thrift store and using "rabbit ears" antennas for actual free TV and save myself a lot of money to the tune of $3,000+ per year when you amortize it out to the TV's life span. Did you know that with FHA you can put a down payment TO BUY A HOUSE with what you spend on TV in 2-3 years??? Just the same, even if I just had TV "rabbit ears," the Internet has become a necessity the way a telephone is, it's a form of velvet-gloved robbery. So, hat's off to the Geek Squad for being there, to save us from our big, expensive TV's that have an engineered life span not unlike the cast from Blade Runner. I recommend it because it's now mandatory and no longer an option unless you're into gambling odds, with your TV lasting more than 5 years, not much different than the state lottery. Haven't needed Geek Squad to set up my TV, however given my past experience with them, with my computer, I expect no less than 5 stars.

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

You absolutely cannot beat a Best Buy protection plan for televisions! Especially for OLED TV's due to burn-in being covered unlike most protection plans elsewhere. I have personal experiences in which I have had 2 different LG OLED TV's that have been replaced, like for like (with one being upgraded from CX to G3!) due to accumulated dead pixels clusters. Techs came out, diagnosed and TV replaced (even wall mounted again for no charge!) in less than 2 weeks with me of course purchasing new protection plans for both! Best protection plan in the business!

Seems like a solid and straight forward warranty. I always get coverage for electronics

Better to buy this protection plan to avoid unnecessary bills

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Worth every penny for peace of mind at a good price

absolutely worth it for the peace of mind when it comes to those big purchases.

While I haven’t had to use the warranty yet, they’ve never failed me on the few past issues I did have with other warranties.

Had my lgc1 get burn in and got refunded the full amount very quickly. Upgraded to the lgc4 very happy with this choice

Bought this extend warranty due to the great experience that I had with the Geek Squad on another issue

Geek squad protection is absolutely worth the price.

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

Excellent value for the money. In my experience this kind of insurance from Best Buy has always been honored when problems have arisen.

These subscriptions are always helpful! Geek squad is always a phone call away with whatever you may need

Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

Beautiful viewing and light to carry I liked the light border around the tv very elegant and huge

The best decision when it comes to appliances Highly recommended