Customer Ratings & Reviews

It’s such a great place to go to like I love of and they love pc

I had a 5 year Geek Squad warranty on my Samsung tv which was a good thing since it quit after 4 years. Best Buy sent a Geek out to my house to check it out and he determined that It was best to replace it. So they gave me a number to call and it was fairly easy for them to exchange it. Just be aware that what they replace it with might not be as good as your tv. They gave me a model that was horrible so I had to go to the store and check them out to see which one I liked. The sales guy helped us and we chose a different brand and went home and called the number and they replaced it over the phone and now will deliver it and exchange the other one. So definitely get the warranty. It's so worth it.

Come on, when you buy a TV, you gotta get geek. Squad protection

Thank you very very much may God continue to bless you

The guys that came out did a great job and we’re super friendly

This is the most affordable warranty service that I have ever purchased

They helped me out with my TV. They helped me look for a TV that was better.

Always buy the warranty people, always a safe bet and have had no problems with it

I have had Geek Squad’s support a few times. They are always helpful: phone or in-person! So for me having the yearly plan is a no-brainer. However, I still think Best Buy should not have removed the inclusion of complimentary home set up that they had up until this year!

Haven’t had a chance to use this. But I’m sure it works.

I bought the extra insurance in case anything unforseen happens to my electronics I don't make much money, so I can't afford to replace things all the time.

Best protection to get for replaceable products especially after rough usage

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

Got this protection for my TV. Haven’t had to use it yet.

I got this tv as a result oh my geek squad protection on my LG tv. I have bought the protection in the past and they stand by the agreement 100%

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

Associates connected every attachment necessary for full TV viewing.

Great service they help you and explain very well what your device has

I can always count on bestbuys protection plan to take care of my devices. Ive used it a few times on other products and man, that small fee is worth it!