Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 71 reviews
(71 customer reviews)to a friend
Rated 3 out of 5 stars
Reasonable price for the coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first projector I have owned, so I am not familiar with the reliability. The projector only had a 1 year warranty so getting by this 2 year plan gives me a little peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Always buy warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth buying warranty, I've had a few items that I have utilized the warranty to either get a new item or dollars towards a new item.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warraty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't normally buy warranties, but the price was reasonable and its nice to have the peace of mind in case my device fails unexpectedly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
That helps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some time the service of the personal is bad and the most time need to call a supervisor
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don’t get this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So a few months ago I purchased an Epson home cinema component and asked for the Geek Squad protection plan. The sales person didn’t offer or explain that they had changed their Geek Squad plans and at the time had two different ones. He sold me the “basic” and when I needed to use it Best Buy gave me the run around and didn’t take care of the issue. I should not have thrown money away on a protection plan that only mimics what Epson gives automatically with the purchase of their product.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Disappointed – I apologize that your Geek Squad Protection plan didn’t live up to your expectations. These plans do cover more than the manufacturer’s warranty, though there are some limitations on the coverage. Please see www.geeksquad.com/terms for the full Terms and Conditions of your plan. If you feel like the repair should be covered under that plan, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this with us.
Rated 1 out of 5 stars
Poorly communicated information on coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 2 year Geek Squad warranty which I thought was in addition to the factory warranty. It is not. It is concurrent with the factory one. This was not explained when purchased, that each one covers only part. You have to have it though.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With most of my purchases I usually get the extended Geek Squad protection. I fortunately have not needed to use it very often but it's great to know you are covered.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
4 Geek Squad Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this purchase it was great to be able to add 4 years of coverage to this item. I would recommend it to everyone to have the peace of mind.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is great than anything else.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great than anything else.It is great than anything else.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Seems like a waste of $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since we purchased our Optima HD 1080p projector we have not had any issues. It would seem that as usual we will have wasted our money on a Geek Squad support package. I think it covers replacement bulb service so maybe when we hit the end of life 3000 - 3500 hours it might be of use. But to have them come over and change out a bulb I could do myself...
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection plan for my Epson Projector. Their service is incredible.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend