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Customer reviews

Rating 4.8 out of 5 stars with 175 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-175 of 175 reviews
  • Rated 4 out of 5 stars

    Very happy with this purchase. The sound quality w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The sound quality was what I expected,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with geek squad protection, especially for speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing to have if your thing needs to be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope they replace it if they ever break haven't used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you ever need that extra helper it's right ther

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a preference thing I haven't really used it, and I paid for it for a couple times but obviously that it's just my opinion if you ever need that extra help it is always right there to help you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was never able to take advantage of this program due to never being able to reach someone when needing help and even more so now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer Reports tells you never to buy a warranty, especially as a lot of credit card companies get you another year for free, but my husband bought this without asking my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to sure since I have never used GS for Camera, but they do take time and have lost my purchase records in the past...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Geek Squad. Good to have, but hope you don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad. Hoping that I don't need to use it, but good to have just in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have something I hope I never use. The coverage is anything I might do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with this system. When I took it back they didn’t want to replace it, instead they said they will fix it, which it good about a month to get it back. And when they did they want it to charge me because they said they didn’t found anything wrong.what I did when I came back was that I put it in the garage in a corner . Since I felt that a wasted my money here.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Lamo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has pushed everything to a third party I don’t think they can do anything them selves

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Timmo – Geek Squad does sometimes contract with third party providers due to business volume, or geographical restrictions. I hope that they were able to perform your service successfully. If you have any issue with the service performed, please reach out to us at 1-800-GEEKSQAUD (1-800-433-5778) so we can discuss this with you.

  • Rated 5 out of 5 stars

    Subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal that I got for a for a subwoofer 12 inch speaker. It sounds incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Needed, however im very glad I had the protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product, it was a good one but it was obsolete so i couldnt get a replacement

    I would recommend this to a friend