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Customer reviews

Rating 4.8 out of 5 stars with 174 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 174 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are fantastic. I always do the warranty and though not always needed it's such a blessing to have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I buy something from best buy. If they offer geek squad protection. Most the time it is wise to get it. Being able to have them come to your home or bring the item to them to fix or replace is way better than having to get on the phone with someone in who knows where to try a get your problem fixed. And there protection plan is usually better than what comes with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get What You Pay For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can onbe say, you get exactly what you pay for, so if you're willing to pay just a little bit extra for the piece of mind that you don't have to worry about sending the radar detector back to its manufacture if it breaks, so all you have to do is bring it back to any Best Buy location and you'll get a new one then this is a bargain for you, it was for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always like the extra protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a preference thing I haven't really used it, and I paid for it for a couple times but obviously that it's just my opinion if you ever need that extra help it is always right there to help you, but I usually always get the protection because it's always good to have and not to have it, useful if you ever break anything the insurance is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have extra insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a preference thing I haven't really used it, and I paid for it for a couple times but obviously that it's just my opinion if you ever need that extra help it is always right there to help you, but I usually always get the protection because it's always good to have and not to have it, insurance is better than having nothing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you ever need that extra protection it's right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more of a preference thing I haven't really used it, and I paid for it for a couple times but obviously that it's just my opinion if you ever need that extra help it is always right there to help you, but I usually always get the protection because it's always good to have and not to have it, always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan if you care about something that’s valuable otherwise you’re screwed and you need to spend money on a whole new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a minimal fee, worked out great because 2yrs. down the line, I had to get a replacement. Nothing lasts forever and if you're planning on keeping your equipment even for a short time, I suggest looking into extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad unbelievable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box klipsch rsw - 10, 300 watt powered subwoofer and bought the 2 year warranty, sure glad I did. About 6 months later the amplifier went out and best buy replaced the speaker with a brand new one. Can't beat Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased many stuffs from Bestbuy and I recommended you to buy Geek Squad Protection to protect your electronic devices including home appliances. I am happy with the service from Bestbuy and covered by Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the four year standard Geek Squad Protection for my new Klipsch K-26 floor speaker. It cost less than $40.00 for all four years. What a bargain to cover repairs to an expensive purchase. Good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Purchaser all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having this service and being a client of one of the best support solutions around. I buy this for most of my products and the no questions asked interactions make me a repeat purchaser all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprises never warn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprises never warn. That's why it's good to be prepared. And when it comes to electronic products, you have to be smart and have adequate protection. That's what this BestBuy team is for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. No hassle with fixing computers and free virus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents fixed pop ups and slow booting issue. Laptop was back to working correctly after Agents fixed unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! Have always been available with little to no wait. I pretty much a non-techy so wouldn't want to be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insured through this protection gives me peace of mind and at the same time security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get jt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of you should get geek squad because you guys are out of touch with technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would get geek squad coverage any time I purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the best staff members and are great help would recommend to anyone buying electronics to have coverage due to them dropping on a dime to fix problems at hand

    I would recommend this to a friend