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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3691 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,691 reviews
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U WONT BE DISAPPOINTED, DON'T DO IT UR SELF LET A PRO DO IT FOR U

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection cover everything but physical damage on your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so much peace of mind having this protection on my new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for most purchases! It’s a hassle free process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend everyone to purchase their geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had excellent service at the store and are thrilled with the sound bar system, thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully we won’t need to however if we do hopefully it’s excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Very excited about warranty protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on most products. I would buy for just about everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the piece of mind you get when purchasing any electronics! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problem with anything if I do I will take it to them lockely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ine of the best warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime i buy sething a BestBuy i always buy the warranties from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geat protction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection just in case anything happens or have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that coverage includes having someone come out if needed to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is great to have cause you never know what's gonna happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year protection plan that’s very cheap. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and security for any device definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service and lack of Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 6 month old Home Theatre into repair at the local Best Buy where it was purchased. Purchased 4 year protection plan at time of purchase. Was told service would take two to four weeks to complete. After 10 days I checked on line and saw my item was checked in but saw nothing else. I called the 800 number to check on progress, to my dismay found out my items was still at the local Best Buy and had not been shipped to the service center. I went to the local Best Buy and asked for the Geek Squad Manager. He confirmed that the item was still at the store and could not give me a date it would ship. He said items needed to be bundled and had to wait for more items before mine would be shipped. He said I should expect 2 to 3 months for my item to be repaired. He said that was the best he could do. Probably as bad a customer experience I have received in quite a while. The actual warranty service is far inferior to what I thought I purchased

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use geek squad yet, thankfully.. Hopefully I won't have to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt imagine what i would do if i didnt get the protection plan. I have broken drop. But i cant tell you how amazing it is to know that i added the protection

    I would recommend this to a friend