Customer Ratings & Reviews

We love these guys and all that they do!! They're the best!!

I just hope if I have any issues with my product I get the help I need

The Gerk Squad mounted the TV wuth their expertise.

Hope to not have to use it, but glad we decided to get it

4 years of protection for the price of 2 that's a no Brainerd.

But I haven't had to use it, which is a good thing.

My DVD player had defective rear speakers. I brought them to Geek Squad, who shipped them to NJ repair facility. The last tracking notice I received was dated 12/6/17, and that the items were in transit back to ME. After numerous unsuccessful attempts to reach a human in customer service, I finally reached someone who couldn't match my phone or order # to the repair. After several hours trying to locate the repaired unit, I was given an appointment and was given a replacement unit.

Geek squad does a good job would recommend this product

I would recommend getting this with any open box sale

Really bulky. I started to wire this around the house.. but once i noticed that every device has to connect to the device and that it will probably not support 8k xbox one x series I returned it

Great to have geek squad available to help me. I need it!

Haven't used it yet but I've found if i get geeksquad warranty for items over $100, I feel better

Sometimes this comes in handy, sometimes it's a waste of money.

Great Coverage to have for everyone that purchase this item

Geek squad protection plans through best buy are easy to use.

Suprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrper

Hint: when something, anything, goes wrong -- like Best Buy's failing to send you the remote (so you can actually USE your expensive soundbar -- and they inform you that though they're "sorry" (isn't that "special", well bless their hearts) it's your problem now and your insurance doesn't cover it. And do you imagine you'll speak with a local tech or store manager? Silly rabbit ... your calls will go all around the world, and nobody in those remote locales has been given any authority to solve your problems. Not a pretty picture, is it?

Anything I purchase,I always this extra protection.

Good deal on the price for 2 year protection plan,

I haven’t used this yet, but after my last sound at crapped out literally 1 day after the warranty expired, I was for sure gonna be protected this time around