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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,705 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I had bought a sound bar after a year it was not working well took it in and they gave me store credit for what I paid for. Its worth getting this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage. Good price. Well worth having on electronics and home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I would have to say the same thing about protecting your electronic device because you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty and good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid warranty and good protection plan providing buyer's confidence with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people at counter & Dad Customer Service they attend it to me quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no offence but hope to not need you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully the products are quality and will never need to see these people but just in case its good insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the surround sound to my new tv I purchased from Best Buy and showed me how to work it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't buy anything with out getting protectiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God I'm smart and purchase this plan whenever I get something from best buy. I've had to replace a Sony sound system twice now! Make sure you pay a little extra and get protection. Things aren't made the way they used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the geek squad protection on a few items, and it's very convenient and gives us piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent service but i havent used on my sound bar yet, but i am glad i got it just in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy Greek squad I have been buying from them for 15 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when somethings going to happen. You can rest better being. Sure that you’re covered for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellenthappy for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but great value for the just in case moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every interaction we have had with the Geek Squad has been excellent. They've been very helpful and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software yes hardware no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service covers all most anything except from more physical damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. A great price. Really enhances viewing movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty worked great my item had an issue and the geek squad fixed me up in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my problems with anything I call them visit them. My store has the best agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and set up surround sound system with wifi. Very friendly and knowledgeable. Made sure before he left that we were comfortable with operating the new system.

    I would recommend this to a friend