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Customer reviews

Rating 4.7 out of 5 stars with 2874 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,874 reviews
  • Rated 4 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will protect your device and takes away a lot of stress.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these guys and all that they do!! They're the best!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty to your appliances. 2-Year program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box “excellent” is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty with dirt. Seems like it was left in a shed. Missing parts, luckily I had my own.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just hope if I have any issues with my product I get the help I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not have to use it, but glad we decided to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection for the price of 2 that's a no Brainerd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I haven't had to use it, which is a good thing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less than exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DVD player had defective rear speakers. I brought them to Geek Squad, who shipped them to NJ repair facility. The last tracking notice I received was dated 12/6/17, and that the items were in transit back to ME. After numerous unsuccessful attempts to reach a human in customer service, I finally reached someone who couldn't match my phone or order # to the repair. After several hours trying to locate the repaired unit, I was given an appointment and was given a replacement unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a good job would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this with any open box sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have geek squad always available to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have geek squad available to help me. I need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Risk Worth Taking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes this comes in handy, sometimes it's a waste of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fully Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Coverage to have for everyone that purchase this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bulky. I started to wire this around the house.. but once i noticed that every device has to connect to the device and that it will probably not support 8k xbox one x series I returned it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans through best buy are easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suprrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price,Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase,I always this extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on the price for 2 year protection plan,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad competency is questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my experience with the transfer of information from my old PC to the new one, I don't trust the Geek Squad to do what I paid for

    No, I would not recommend this to a friend