Customer Ratings & Reviews

Better to have it and not need it, than to need it & not have it!

Never buy a product from Best buy without one. Well worth every cent!

The protection is bar none, you just can't go wrong with the experts.

I won't really know how this works unless I need to use it for having the Onkyo receiver repaired. I have always been satisfied with Geek Squad maintenance coverage for my PC's, etc. tho. I decided to get this coverage because of the awesome price for 4 yrs. Plus, it seems receivers are now prone to more problems with their "product overload features" that they have now! Whatever happened to good ole "plug and play"???!!!

Lightning took out my 2 week old receiver. Without this I would have had to spend $600 again. I didn't purchase for lightning but for the unit as they begin to have problems usually in the 3rd year. I mean lightning, what are the odds of that one?

Excellent service and the price is really worth it

Highly recommend when purchasing an [c from Best Buy. I can call them 24/7 for assistance with my pc software or printer issues. The techs are knowledgeable and pleasant to deal with.

Have not used yet. Will update when used. Usually worth the money.

Don’t buy anything without getting this warranty. Best Buy is amazing at warranty

I recently had the GEEJ Squad install my 7.2 Sony receiver. I bought the 4 year protection plan. if something should go wrong with receiver the GEEK Squad is there to makeit right

I have used both the call in service and the store Geek area. Every time they have fixed the issue within a few days, in store, or within hours for the call in service. The cost for the service is fair.

Eases my mind knowing my product is protected from damage.

Affordable service. Have not had to use the service, but just to know that someone has your back just incase is always a good thing. I feel confident in the service that they offer.

Piece of mind protection for my new Dolby Atmos soundbar system.

Helped me and explained everything needed! Super patient! Thanks again Omar, you were awesome

This turned out to be a good buy. Within the time frame I bought a couple of TVs and this plan gave discounted installation along with protection of the products.

Never had an issue on previously owned Geek Squad service they have always stood up for support/service, ata- boy!

Have not had to use it yet but knowing that it is there if you need to is valuable.

The best guys in the business, I’m glad I purchase the extra security when I know for a fact the manufactures like Samsung are not that easy to deal with

Item is amazing, out the box, hooked up and easy to use. Love this item, would highly recommend.