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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1665 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,665 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and efficient. Purchasing these extended warranties is a good way to provide peace of mind for open box purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty yet so I'm not sure. I'm sure it'll be okay I've been buying stuff from Best Buy for years and years I've never had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best surround experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the value what i have paid. Its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so go on my purchase but you know it's always good to have a peace of mind and have Best buy have your back in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best disco playing music box I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know how it goes you don't buy the warranty you are out if the device goes bad. If you get the warranty nothing goes wrong but if you get it a day have a issue they will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is always great. I recommend this to all family and friends. It is worthwhile because no problems with them when a product fails, breaks, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel better when I buy the 4 year standard geek squad protection....they are the super hero's of the audio world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the quality of your new product anything can happen with electronics. I have had to use my plans in the past on that rare occasion and I am glad I was wise and purchased it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this service yet so I cannot speak to how Best Buy would handle service claims but I remain hopeful that if something does happen, they will pull through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my first experience with the geek squad I purchase the protection every time. A stereo stopped working three days before protection expired. And they gave me excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GSP and just had to use it! Due to the item still being under manufacturers warranty I was reimbursed the full cost and went with a different brand! I don't buy this on all products but definitely worth it on receivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new Denon receiver and weeks only after the purchase a lighting storm burn the receiver. Best Buy change it and I purchase the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my equipment quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall along with my soundbar very quickly and the work was done in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with this item was invaluable! After making a purchase, badly online, service reps helped with return and new purchase with warranty. It’s a great HT unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage - Can't Go Wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad extended warranty policy is recommended for additional protection especially when new technology is purchased. I can't put a price on having the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have just incase of anything or mishaps that happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to reach the Geek Squad if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to know that you've got someone covering your back if something goes wrong with your product, and at such an affordable price, also for such a good length of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record player coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy geek squad for any of my huge purchases. They are trustworthy and they fix whatever has problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that the stereo is protected and the system is working just fine.

    I would recommend this to a friend