Customer Ratings & Reviews

I’ve always been pleased with Geek Squad. I don’t love that you can’t order a repair or install through a local store, because sometimes you want to request the person who last serviced your system. But in all, I find the service a good value and efficient.

I have used this service before. When you have an issue with your product, it’s great to know that you’re able to bring it into the store and they will assist you with the issue in which you were having. I have had no issues utilizing the service and being satisfied from it.

I have used this service before. When you have an issue with your product, it’s great to know that you’re able to bring it into the store and they will assist you with the issue in which you were having. I have had no issues utilizing the service and being satisfied from it.

Can’t buy anything without making sure you have the proper protection!

Very good, product. Great upgrade from old receiver.

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

I know a lot of people think these plans are scam but I actually had a TV go out and I have three months left on a 3-year plan and I got a new QLED TV out of it. So I purchase a plan with just about all my big purchases.

[Employee of bestbuy] Works wonders for our four-speaker setup. It replaced an old Pioneer box from the 80s with no issues. Love all the features.

Before buying products at Best Buy, I shunned extended warranties. Not anymore; I have a second 4k TV, ASUS Router, UB 900 Blu Ray player all at no cost due to Best Buy's extended warranties. If you spend the money on the five year extended warranty, there's a 50/50 chance you'll be rewarded with the latest model of the product you purchased initially. Take the chance.

Good to have protection in case anything happens to equipment.

Easy set up stereo, works great and plenty of preset channels.

Great product, no problems. Pretty easy to set up.

Love Best Buy First class in Customer Relations, Care & purchase pro

This a must considering that you are protecting 100 %of your value, Things could happen at any times considering that technology is moving so fast. Companies dont have time to test they own products at the time that your new product is ready for you to buy they already are working on a new one Dont take chances

I have it. Hope i never need it. Better safe than sorry

I haven’t had a problem, so I really don’t know. Hopefully they will be good. Hopefully they’ll be way better than giving out gift cards on purchases.

Just traded a Meta 2 i purchased 2 years ago for the new Meta 3. Protect your Purchases from the future, the unforseen and the inevitably of Newer better tech releasing.

Great peace of mind for my newly purchased AVR. Nice to know I have the additional warranty coverage despite the fact that Denon provides good build quality. My 3313Ci from 2012 still going strong. I only upgraded for the new surround formats and newer technology.

Always want to add protection plan to all my electronics it’s give me a piece of mind. Haven’t had to use it in a while but when I did they were able to replace my electronic with no hassle.

Its always great to have, peace of mind and it you can end up needing it. Dont regret it.