Customer Ratings & Reviews

Bought this for my Grandchild. Easy to set up and good quality sound. It’s the first turn table for my grand.

the agent installed my equipment in excellent time. technician very knowledgeable. Arrived early

They completed the install as described and on-time. I will say one must be careful, they will push items you really don't need to buy, costing you much more than needed.

The Geek Squad Tech was superb. Installed everything in good time, courteous, and answered all questions. Spent nominal time after set-up explaining the new system. I thank you Best Buy Geek squad.Geekam very happy with the 4 year protection.

Geek squad warranty is the best money you can spend on upper price range electronics. My 4 year old TV went bad and Best Buy issued me a credit that was as much as I paid for it, and there was no charge for the service calls. External circuit boards in these new TVs are reasonably priced, but if the circuit board in the screen takes a dump as mine did, then it becomes a throw away, as a screen costs more than a new TV.

I have had to use the geek squad several time always very helpfull

Great to have for services and repairs when needed.

There is great value in purchasing a BestBuy Geek Squad 4-Year Protection Plan for my recently purchased Onkyo 6-Disc CD player. It's nice to have peace of mind knowing that if something does go wrong with the product, BestBuy will be there to help to get it fixed right.

my geek squad agents out of my TV to all my equipment my wall everything is perfect very good thank you

Lighting took out my router and AV amplifier and BB replased both, giving me a replacement. Will always purchase this protection! Thanks BB!!

Your home theatre cave will thank you, your neighbors will envy you and although your doctor won’t care, you’ll have a good piece of technology to recommend once you start using this awesome piece of tech. Like a Maserati from 2018, you’re not buying the most current tech but you are buying a well oiled machine designed to impress. So crank up that surround sound, connect that blue tooth and blast Ramble On through your store bought and self installed system. Then, tell everyone you’re an audio engineer by hobby and sync up Squid Games on your Netflix, grab a scotch and just chill in the awesome sound.

Bought it because it was a reasonable price. Bought it along with the Open box soundbar.

I will always purchase the protection plan through the company at Bestbuy. If your going to spend $500+ on an item, and additional warranty is recommended due to the unknown of the working ability of that item. They are easy to use when needed and it provides a level of peace of mind when buying something with hard earned money.

Its everything I need for what I have, its powerful and I paid a good price. It was installed and everything was connected by Geek Squad.

I got the Yahama RX V575 receiver open box for a price I almost had to rub my eyes to believe, but the important part was I originally was not looking for network capabilities, only a strong receiver w/a good amp and decent selection of ports. I easily was ready to buy the highly recommended RX V375 but by chance got upgraded to a network 7.2 channel receiver. You have NO idea how often I use my iPhone or laptop to AirPlay music, use Yamaha's remote app to change between devices, etc. I literally would now pay the new $400+ to get one w/the capability if that open box hadn't existed, no question, I'd find the money or wait until I had it. Add to that, I'm ELATED tha the receiver so much I took it back in and put a 4yr Geek Squad on it b/c it would take $500 to get another one. 3 more years left and loving the security of knowing that receiver is covered fully covered for replacement for on $35! V

I normally purchase for items I plan on getting more than a couple years of use out of but I’m leery about them outsourcing to another company

Great program to have all your electronics covered under a warranty. I can use on electronics that I didn’t even purchase from Bestbuy, which is helpful since my teenage kids always have something going on wrong with laptops, tablets and cellphones.

I learned the hard way by not buying the service protection plan! I bought spouse a pair of headphones to view tv and keep the peace in our house. Well it broke two months into owning. I was out of luck so next time I buy any electronic equipment- I’ll play it safe w a plan.

Appreciate the support and also the additional safety.

The coverage is great for the fact anything can go wrong in time...Very good coverage...