Customer Ratings & Reviews

The best thing about getting warranty when you first purchase something. If Geek Squad can't fix it, they will replace it!

I haven’t had to use it yet on these products, but have on other items. They are helpful in answering questions and a quick response in resolving issues.

Geek Squad Protection plan keeps all of my computers working nicely. They have removed several virus quickly. Well worth the money.

Love it if you get a new devise you can switched the plan it great.

This is a great entertainment center for your TV without it you wouldn't have the great sounds that come around you

Hope to never have to use it, but have it just in case.

Never fails had trouble with denon and got it replaced ASAP

Geek squad protection is well worth it. I know you hate to spend the extra money. But the piece of mind knowing it will be repaired or replaced is very nice to have

Good sound excellent price. Recommend the product.

Greek squad is always helpful. Hopefully won’t need to cash in on this policy but nice to know it’s there if needed

The agents are always super helpful and informative. They are an amazing team of experts I would strongly recommend

We love love the product and we know that our daughter will get great use out of this. It was an investment and a spectaclur one if i might add. Many Thanks Rob

I am happy I purchased this protection. It will cover me for just about anything. This is a great way to protect your investment for years to come.

Can't say highly enough about Sony receiver system. I always buy Sony everything.

I love geek squad they are awesome and have fixed so many things for me. If they can’t fix it they do their best to replace it.

what can i say more. you need this for a 4 year piece of mind. let them worry about while you enjoy your product!

The delivery was within the time allotted. the delivery guys were very helpful in helping me unpack it and set it up

Geek squad is the best from Best Buy, everyone is so helpful and friendly.

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.

It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.