Customer Ratings & Reviews

Appreciate the support and also the additional safety.

Bought for record player incase it evwr breaks. Have not needed to use yet. In the past they replace items quickly. Thiugh dont buy for samsung because they dont fix in store. Tou have to ship your phone out and the protection doesnt even cover most things for phones.

The geek squad came at the time I was expecting them. They went over my entire audio/visual equipment and hooked them up, including satellite dish receiver! They do it all. I did not need a new TV after all, but did need a new turntable. They install, repair, suggest anything needed. Their service takes the tension out of tech problems. It is totally worth it. A family member used the protection plan on the computer tower in her home.

[Employee of bestbuy] This is a very High end turntable. Very nice sound

I love it use it all the time and my friends come over and use it

Great service. Very helpful and very friendly. Peace of mind for the coming years.

Worth every penny! They fix or replace anything protected and I never worry. I always buy my appliances etc from bestbuy because of this service.

I install my own stuff (tv, stereo, speakers, etc). I purchase the warranty, cause, umm, I install my own stuff and I have a tendancy to sometimes blow them up. perhaps I should have gotten the warranty for that lg dvd player, purchased last year and won't play blue ray anymore . . .eh, I digress. I should have purchased the Samsung model like I did for my parents, but I digress. the warranty is for the stereo. Sony makes good products, and so far my receiver has not let me down. If you are hard on your stuff or have bad luck with electronics, buy the warranty. if you don't want to and like to live dangerously, don't buy the warranty. (perhaps they should offer warranty to locate toilet paper in the bay area, eh??? Just saying).

Has wonderful sound movies are like watching in a theater we are very happy with this product and enjoy it very much .Thank you

I love the peace of mind I now have about my purchase. Investing in high-end sophisticated audio is certainly a thrill, but if and when wear and tear occurs the thrill is over. Happy that I made the decision to cover my Arcam AVR30 receiver for 4 years, just in case!

They completed the install as described and on-time. I will say one must be careful, they will push items you really don't need to buy, costing you much more than needed.

[Employee of bestbuy] Perfect for anyone who needs this item, which is everyone.

When I buy a high ticket item I like to buy the insurance protection. You may not need it but if you do, you are really glad you did. Peach of mind is worth a lot. If you can't afford the insurance protection, you probably won't be able to afford to buy the product a second time if something goes wrong. The bonus is that BEST BUY is built on service and they make it easy. They will definitely make you whole every time.

Having some concerns was told if i would have any probs in the future with my speakers sounding blown or popped that i can come and get a new product? This is what i was told by 1 employee the other 1 said they would have to send it out for them to look at it and it takes few weeks! Idk but hopefully i dont have to ever experience and issues with my product then again this is why warranty exists and for certain products its a must have like anything audio related in my opinion cus they can easily pop or get blown

Always nice knowing that you have a team on your side to help you at all times!

Great price for there protection, i feel great about getting it, so far haven't needed too use it but glad i got it , i don,t have too worry about, my items , i take good care of my electronics good surge protectors are run on everything, keep vary clean, lots of air on them , hope not too ever need them but love the service from best buy, Just great

[Employee of bestbuy] I love this receiver, it makes my home theater feel worth the small fortune I spent, fantastic interview, phone app, and capabilities! I’m pleased to have the protection too. I don’t want to have to buy another one!

Why take your chances when you can have a comprehensivewarranty?

I had an issue with my audio receiver that was an open box purchase, and geek squad just fully replaced the unit! There was troubleshooting but a lot less then I had expected, making a great experience for me! I definitely recommend getting geek squad service on any electronic, as we all know how electronics can be lol

I always add this protection to anything I buy over $500. I had a major manufacturer refrigerator, get squirrely on my. They must have come out 4 times and replace parts and service that would have cost my 2x what I paid for it, so it more than paid for itself