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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,663 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great and I love it for when manufacturers warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this for my receiver, gives me piece of mind for the possible event the unit stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a geeat help whenever i need it!! They offer wonderful assistance when i need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend this 4 year warranty plan. They will service your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful when my sonos stopped working and they swapped right out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this as an opportunity for support is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for a stereo receiver that supported Turn Table this one does it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use geek squad for the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything by myself including all the necessary wiring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, look. You just spent a whole bunch of money on something you expect to hold onto for a long time. Doesn't it just make sense to spend a liiiiiiittle more and make sure you don't have to go out of pocket to fix or replace it if something goes wrong in year two or three? Yeah, it totally does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product at an affordable price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to dislike, goes great with the rest of my surround sound system!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Sony receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased receiver for family member after his same model shorted out. Great quality but limited hook-ups for additional speakers makes it just "ok" in my opinion. Bluetooth is nice when connecting phone but would like to see receivers adapt more with Bluetooth speaker technology. Definitely buy the geek squad plan. Was actually pretty cheap for the 4 year plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Wish it was also Bluetooth.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the sound quality is very good for such a small device, but will be best for smaller rooms and lol living rooms, also pairing it with Sonos satellite speakers will give you a more vibrant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes The Worry Out of Product Ownershi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I have never been a huge fan of extended protection plans, but I have to say that Geek Squad goes out of its way to get service plan customers up and running when covered issues occur. A quick call or visit to Geek Squad and help is on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this and have always been pleased with the coverage and the geek squad response to any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I ordered my daughter her record player, great to know that for 4 years if anything goes wrong I have this protection service and Geek Squad to help, have used them in the past and they are Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good deal to get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used to buy extended warranties or service contracts until one time my laptop broke at the very end of a warranty and Best Buy gave me a new laptop entirely… definitely worth the investment up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection package is worth it. My son had a pair of $300 headphones that went bad after 18 months, he brought them in and Geek Squad/Best Buy replaced them for no charge. For certain items I highly recommend Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy customer since the early 2000s. I have this plan on almost all electronics and appliances I buy. I have had great success working with Best Buy and Geek Squad when things go wrong. Friendly and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great receiver. Produces great sound, giving options of different modes. You can do full surround with Dolby to 2 channel for music. Regular television, 4K Solby atmos to playing vinyl records sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the soundbar with my LG tv. Sounds great. Connects great app is awesome.

    I would recommend this to a friend