Customer Ratings & Reviews

Hope to not have to use my warranty but it gives good peace of mind should I ever need it!

Thankfully haven’t had the need to use it but when I have had a question they have always been great in helping.

Haven’t had to use this yet so I can’t say much about it, hopefully I’ll never need to use it!

Four year protection, I am with that. If I purchase an expensive item, I am going to want that protected. Be smart

I have always bought protection for my electronic equipment. What I am writing is an overall review of all my experiences with black tie / geek squad protection. It used to be better with very little issues returning broken items. I feel like now it depends on which manager is working and if they will honor the protection plan or give you a load of grief over the issues. I have been given wildly conflicting information from visit to visit. One manager or employee will tell you one thing then you are told something different when you encounter problems. I feel that electronics are built less and less reliably these days so protection is a must and therefore I will keep buying it and hoping the managers at Best Buy will honor the plans.

Sounds like a great deal. I'll let you know if/when I use it.

Have not needed to use the warrenty yet, so I'm not sure of it's worth the money or not.

Haven’t needed it yet but asked a couple questions at counter and was satisfied with service and how knowledgeable te guy was.

It is nice to have the peace of mind if something wrong with the product. Easy to get it repaired or replaced.

We love love the product and we know that our daughter will get great use out of this. It was an investment and a spectaclur one if i might add. Many Thanks Rob

Great receiver super good deal. Love the Bluetooth option instead of having to connect with a wire.

Protection on any device is the way to go especially Best Buy

Great to have extra security on your products especially when they are expensive. Peace of mind for sure

I alway get insurance on my product just in case something happen I have that peace of mind knowing I’m covered

Peace of mind, when you buy premium quality products to fix or replaced when you have extended warranty.

Happy with an extended warranty. When buying expensive products, you should always protect it with a quality warranty.

Always always always buy the warranty the Geek Squad is Always there.

A good thing to have because not many stores have it. More stores should offer stuff like this.

I always get Geek Squad Protection for pretty much EVERYTHING I purchase at Best Buy. From my experience, it's the best protection plan out there.

I recommend everyone to let Geek squad install all your electronics there good at what they do