Customer Ratings & Reviews

I had purchased a Toshiba - Multiformat DVD-R/RW/+R/+RW Recorder/VCR Combo with HD Upconversion a few years ago from Best Buy. The sales people gave me all this hype about the Geek Squad Protection plan and I wasn't having it but finally crave in and got it. After a year and half of use the Toshiba Unit went bad and I took it in for service. It was going to cost more to fix it and the rep noted that it was still under a Protection Plan and said I should just simply replace the unit for another one. Thankfully Best Buy had the same unit still in stock and the only cost to me was buying another 4 year Protection Plan from Geek Squad for the same model that was brand new. It's worth it and I'm glad that I got the Protection Plan. In fact with all my major purchases with Best Buy now I get the Geek Squad Protection!

Lets face it. some of us are just plain hard on devices. We use them incessantly and get grumpy when they wear out... That is why this is a great adder to any moderate to higher priced purchase. Less to worry about and in the long run it is cheaper than buying from scratch all the time.

I always buy the protection plan with any electronic purchase. I rather be safe than sorry.

The three reasons I shop best buy are 1. Salespeople are very knowledgeable, 2. Prices are good. 3. Best warranty hands down!

Every time I’ve returned an item with this service it has been simple , why go without

Couldn't live without it. Always a smart move. Best Buy is the best!

great protection plan wish it covered more there is so much that can go wrong

Love having geed squad protection. They are available 24/7 and always have solved my computer issues!!

This service is worth the money very helpful I'm very happy

Always great to add extra warranty and can’t go wrong with geek squad

Always the best fixing electronics! Especially DVD player

Always good to have a warranty just in case the one year warranty that comes with any product

I believe in this product it’s a great piece of mind .

It is always recommended to have coverage for everything especially electronics

I love knowing that I don't have to worry if anything goes wrong over the next 4 years.

Again, I always purchase best buys warranty as a safety net.

I always get the Geek Squad Protection with all my electronic purchases. You never know when you might need it.

techs willing to listen and are knowledgeable--. group OK

I would recommend this product. I feel very secure about this purchase.

well worth the price for any new electronic purchase.