Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1368 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,368 reviews
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a service plan. If it breaks gets replaced for fraction of the cost of the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fairly geeky by nature. Exceptionally so for someone in their 70s. However, frequently I just don't get it Easy Access to the Geek Squad removes some of the COVID stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And the Geek Squad is the best way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My team and I working on a solution take your date squad at hand when using electronics and is always the best idea to keep that enhance cost no more than a little bit best to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is important for almost all products at BBY. Take advantage and spend the few extra dollars and be covered in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection coverage yet. Just purchased the fire stick. About to purchase another fire stick. I have used Geek Squad before for a different product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning happy with plans it’s nice store offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to Best Buy and warranty they are the top of the line always easy to replace items with this store and not having to use a third party agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have on stand by. Their service is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed the service yet but I feel comfortable knowing I have it. They have supplied excellent service to my family members. I know they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and awesome price, good coverage quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty for nothing more than peace of mind that my Roku Stick will keep working for at least three years. It was worth the price to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it an additional warranty and purchase this one with the advice from a best buy employee., and it's actually great price, and customer service the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! We always put the service on our plan if we can. They have high standards and extremely smart technicians. We recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a product breaks this is wonderful to have... Couple years ago my laptop broke I took it back to him and they gave me a brand new one because they could not fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku works well. What was even better i got the information i needed to make it work when i had trouble!! They knew just what i needed to change to make it work!!!!!! I am very pleased they knew what was happening and how to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and great service go together

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a radio installed in my van.Great job. Need to have backup camera installed soon.Geek squad is quality all the way In my opinion along with Best Buy.Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always beneficial to get some form of back up for certain purchases. It’s a necessary evil as it’s said. You never know if you4. Gonna need it but happy to have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have kids GET IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids or are just clumsy like me, GET IT! a few but to replace it, it easy too. Peace of mind and better than stressing over the kids and their friends touching stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have protection on this product just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the added protection, bestbuy is so good at fixing or replacing the stuff you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buys

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes best buy is the greatest off all time they are the best

    I would recommend this to a friend