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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1368 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,368 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an extended warranty. Does what it's supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased for years and always feel like it's a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal and good idea to get and know first hand you are definately protected on your purchase with Bestbuy!! I highly highly definately always recommend this!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeffrey. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geeksquad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have a Geeksquad service plan because you never know when you’re going to need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year warranty in case Firestick stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our original Firestick only can’t with a 2 year Geek Squad warranty, but died after 2 1/2 years. Our new Firestick allowed for a 4 year warranty, so we purchased it in case the new one dies in 2 - 3 years again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad because I had a problem with a previous item and called them and I received a quick resolution to the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product. Returned a product and was wekl taken care of. The product was no longer in stock and a refund was issued to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad whatever you need no matter how big or small they will be available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Know Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful & knowledgeable. Able to assist with anything from home theater to computer hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and have always had a good experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There technicians do tried to do the best of their knowledge to do repairs on the computer products. As everybody knows, no one person can know everything as far as repairs, but didn't try to do their best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased Geek Squad service. It gives us ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt buy any electronic product without it. So easy peazy. And great piece of mind. The support people are super friendly and it is easy making an appointment to talk to them. Definitely a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always be prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get 4 years coverage. Always count on best buy to cover me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our drive with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when dealing with electronics. Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break stuff all the time because I’m a clutz. I got the extra protection for my Google chrome remote just in case if I somehow break it or malfunctions. You can’t always rely on technology so insurance helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the geek squad backing up my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, efficient and proficient. Resolved my issue in less time than projected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proved very effective information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and interested in making sure that any item is repaired and maintained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Good price would get again if needed

    I would recommend this to a friend