Customer Ratings & Reviews

Great option for peace of mind. Returns made easy.

We got our son and daughter n law this geek squad replacement plan because you never know when you’re gonna need it we recommend it

Geek squad came and install my TV mount and then the TV and then the Roku and make sure everything was working before they left! Best product you could buy is Geek Squad total tech support!!

I have covered my devices with service plans many times through Best Buy and feel confident with having my device covered for four years now.

Great if you need it after the manufactures warranty expires. It also covers thing the manufacturer doesn't. If you have to call you get to speak to a tech in the usa

Did not use the geek squad figured it out happy fun

Everything I buy from Best Buy I get a geek squad protection just in case some faulty manufacturer product comes my way. The protection is awesome with a lot of peace of mind.

Best Buy has one of the best accidental damages warranties available. Would recommend the geek squad protection on high value items that get used or handled more than other products.

Love Best Buy in Houma, La. They are so helpful. I love everything I buy from this store.

I used to work for Best Buy and before i did i would never have gotten a warranty. "They're just tryjng to get more money out of you" or so i thought. When i started working there i learn all the things that it covered and that they are willing to do to try and make your tech problems go away. I no longer work for best buy because i moved half way across the country and i will still buy the warranties when i get a chance.

I was very pleased with the service to repairing my laptop. Looks as if it is brand new. Will be using Geek squad in the future for all my computer repair.

When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

I have had the geek squad for several years. They do an excellent job for the computers. However, they are working on training of some people which are trying I guess, but for the most part too well when using for TVs different opinion. They want to come to your house but that's not why you called them you called for answers of problems not scheduling an appointment at your home. That issue needs to be looked into

I usually get the Geek Squad protection plan because they usually honor what breaks, unlike other stores who try to get out of their responsibility. That is why I will most likely buy the extended service plan at Best Buy.

I have not had the opportunity to use this for the item I purchased it for yet, thankfully. But have had the opportunity to ask the Geek Squad other questions about items I've purchased in the past. They are extremely helpful! I learned a long time ago it is so worth it to purchase protection plans with electronics. Well worth the extra expense; saves time & money in the long run if anything goes wrong.

always easy to use, store credit for a new one is the best ease of mind

This coverage gives me peace of mind for my ear buds. Nothing like knowing they will be replaced if they stop functioning like day one! Get it every time if you can. It sucks that they don’t offer it on Apple products- because it’s waay better than AppleCare imho.

Geek squad is great always helpful no problems especially when I don’t know what to do

I'm pretty tech-savvy, but I will definitely call the Geek Squad when it comes to things that I don't understand or need help with. Unfortunately, I'm not sure what I bought this protection plan for, but I've got it for four years.

Always get the Geek Squad protection! Best customer service around and can't be beat! Alex is the top of his skills at this location and is always a pleasure to work, no matter the circumstances. It's nice to know someone is in your corner making sure you have the best experience possible.