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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1367 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,367 reviews
  • Rated 5 out of 5 stars

    Purchased with every item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to consider when purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I buy something I want replaced after factory warranty expires I will opt for Protection plan if item is not super low-priced. I have had good situations using this option since we don't know what quality control was used on manufacturing of products especially those produced overseas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale at Best Buy. I was able to shop around to see if I could find a better price for this item. Best Buy was fair and competitive with there pricing and they were very good with the staffing due to the covic-19 virus going around. Everyone was following the safety guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly I take these on big ticket items only had to use twice though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The geek squad when something goes wrong with your merchandise it's the best time to take it to him they will take care of everything I get them a five stars because they do their job to take care of customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection That Covers Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a no brainer getting this protection. Anything I own is covered and I can call or bring it in if there is a problem. Everything is basically covered with this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping me set up my new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents will be helping me set up my new Laptop and switching my information over from my Desk top computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have Geek Squad? Than You have No Worries !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty with geek squad I never worry that my products will depreciate. In fact I don’t think enough to worry, I’ve always been so pleased with the quality of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things I've used geek squad for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been there for my laptops, TV's, tooth brush, wifi set up, Bluetooth headphones, and several other items. Absolutely the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that mounted my 70 inch tv were very personable and professional. They communicated with me, asked questions and made suggestions. I truly appreciated that. They were also very tidy during and after the install. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommend product for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent recommended that I add this plan to my device just incase anything where to happen to my product and it needed to be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, protecting your merchandise for 2 years is the way to go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind. nothing else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plan is easy to purchase. its offered every time you check out. 4 years from now most electronics will be outdated and worthless. This plan might be better for large appliances. items you cant live without. how quickly are things fixed? whats the process like in times of covid?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty program through Best Buy is great. We get it on all of our electronics. Manufacturers warranties are very restrictive to mail stuff in or be without it for weeks while they send it back is absurd. When I bought a computer at Costco I was asked to mail my computer tower from Hawaii to Sacramento for repairs. Ther wasn't a local service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one how to change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was very helpful after we bought a new home and I had the Geek Squad out for a reduced installation prices and they always did a thorough job of installations of my Google Nest, Ring Doorbell and Backyard Ring Camera with Solar Panel. You guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect choice for me, thank you very much for selling this item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact service and get answers. Geek squad honor their agreement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always recommend geek squad, especially on high end purchases

    I would recommend this to a friend