Customer Ratings & Reviews

4 year service repair or replacement is perfect for any device or appliance. The comfort of knowing I'm covered is great.

Our original Firestick only can’t with a 2 year Geek Squad warranty, but died after 2 1/2 years. Our new Firestick allowed for a 4 year warranty, so we purchased it in case the new one dies in 2 - 3 years again.

Works so good . Love it . Couldn't ask for a better product

Always pleasant to deal with and always there to help me no matter how large or small the problem. Everyone needs this program! It's worth the money many times over.

Always get the extended warranty from.best buy on electronic devices.

I use geek squad service for everything. The people are very knowledgeable and helpful.

There technicians do tried to do the best of their knowledge to do repairs on the computer products. As everybody knows, no one person can know everything as far as repairs, but didn't try to do their best

I wouldnt buy any electronic product without it. So easy peazy. And great piece of mind. The support people are super friendly and it is easy making an appointment to talk to them. Definitely a must.

I am only giving it 3 stars because i have never had to use it to repair or replace anything.

Good plan for protection that i hope i never need.

I break stuff all the time because I’m a clutz. I got the extra protection for my Google chrome remote just in case if I somehow break it or malfunctions. You can’t always rely on technology so insurance helps.

Depends on the product I like to buy the extra warranty the price most of the time is worth it

Nice Product. Returned a product and was wekl taken care of. The product was no longer in stock and a refund was issued to me

I've had different products go bad that I had the protection on. As long as I'm within the time frame for the plan, I have taken them back and either got a replacement right away or a store credit too get something different.

Didn't need them to install anything yet! Staff was helpful

It’s always great to have a Geeksquad service plan because you never know when you’re going to need it!

Geek squad is an excellent service to have at your disposal

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

The agents installed our TV and sound bar and I have used the service for work on my laptop. Everyone over phone and in store has been professional, knowledgeable, and friendly. Highly recommend the Geek Squad.