Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1449 reviews
(1,449 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but they can't handle cake or 1300 Watt amp
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Cannot sign up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to enroll product in geek squad protection.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No value, don't help, waste of time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to get to an agent, and then very poor technical service. A complete waste of time so I am cancelling.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refused to install the product even after it said free install with purchase! I even bought the 3 year geek squad plan. Bad business!
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Was waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying on the radio. Since it dousnt work and 3rd attempt to try was after return date, paying on something that is broken and cant do anything with now.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Go with AppleCare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had tons of issues getting things fixed, but have some kind of protection!
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I didnt buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this is in my account feed i never purchased
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. But they want more ok if they are helping you order certain items maybe just maybe they should know if they will fit
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan is a waist of money,they do not want to replace the broken item.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Looser geek squad offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst waste of money you can spend. They know less then the customer coming to them for help.ouch
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have a protection in case I have any problems with my system and free installments
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once you use it you lose it. The cycle just keeps repeating itself.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed my kenwood 7706. They gave me pure hell online and in person.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst plan ever. They know less then I do.I know almost nothing in electronics
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was to cover the upgraded stereo I purchased.
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not for marine use !!! Used it once and stopped working terrible !!!
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not having good luck with protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe in the future it will be better. Not helpful
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it with the open box radio I bought and was told I couldn't use it
This review is from 4-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great extended warranty!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My subwoofer went out in my car, the geek squad got with me and replaced it under that warranty and let me put a new warranty back on it. Definitely worth it to me! Only complaint I had was i got to Best Buy inbetween my scheduled appointment time, and waited in line for 11 minutes just for someone to tell me I was late. Fortunately, one of the installers got me taken care of quickly.
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Car stereo install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and the agents were extremely knowledgeable and swift
This review is from 4-Year Standard Geek Squad Protection
I would recommend this to a friend