Customer Ratings & Reviews

I’ve had overall great service in all areas at Best Buy, don’t have the time to do everything I want done to my car and they offer great protection and service if anything goes wrong.

Its so important to have piece of mind when you purchase the 4 year warranty protection. You never know if something could go wrong.

Warranties are a must for electronics, and Best Buy has some the best warranties you can get. Had a problem with an item before and it was replace and fixed before I could say anything. Good idea to get the warranty fo the most amount of years as you can. That way your guaranteed that product for those amount of years.

This is excellent coverage for you devices and stuff

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Smooth and easy repair very polite and professional

THIS ITEM WAS AS DESCRIBED. THE INSTRUCTIONS WERE VERY EASY TO FOLLOW AND VERY THOROUGH. THIS PRODUCT MET OR EXCEEDED ALL MY EXPECTATIONS. I TEND TO NEVER BUY A PRODUCT ON A WHIM OR AS A SPONTANEOUS PURCHASE. I ALWAYS WANT TO BUY A PRODUCT THAT HAS A GOOD REVIEW. I THOROUGHLY RESEARCHED THIS PRODUCT BEFORE I PURCHASED IT.

Highly recommend getting Geek Squad protection. It's a 4 year product warranty, but a lifetime install warranty. I've had problems with the wiring in my car after the warranty expired, and they quickly fixed the issue without charge. Highly satisfied.

I bought it, even though I normally don't, for my car speakers. I HOPE I don't need to use it. But from my experiences in the past....I have needed to use it and they honor it pretty easily..no hassle returns. And they fix or replace anything that is covered.

Like all extended protections, it feels good to have it if anything goes wrong. I especially like this one because I was told it will cover the items I bought as well as the removal and replacement. I haven’t had to use it yet so we will see how it goes.

The warranty should start after the manufacture warranty expires and not at the same time. If your item breaks during the manufacture warranty Bestbuy will replace it hassle free which is outstanding, never have had any problems with that

My geek squad installation was quick, painless and flawless.

Great protection plan ..I am glad to have the Geek Squad on my side to help me if I have any problem...very knowledgeable squad.. very proud to know that there's the geek squad is there for the customers ..so they can help us in any way they can..

[Employee of bestbuy] You should always get the warranty for added protection

The agents were always in contact and made our schedules better great job

The technicians are very helpful and patient. They don´t stop until the problem is solved. It is an excellent service.

I never had use it. Still got the factory warranty

I love having the piece of mind that when my factory warranty does run out in my Kenwood Aftermarket radio. That I will have a additional two years of quality service and support if anything shall happen to my product.

I would not purchase a car radio receiver without this protection. They have many funtions and require electronics to work pretty hard. I have had to use it and it saved my over $300

I love best buy protection. I get it for any and everything i buy. Its so worth every penny. Its hassle free if i have any issue with anything i buy from here. Its great to know that when something does go wrong it wont be a stressful process.