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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6010 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,010 reviews
  • Rated 1 out of 5 stars

    Never arrived,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, unable to even use never arrived in email? Waiting for responses at this point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely HORRIBLE. No code with the produce. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7 hrs and no gift card ridiculous if I say the least never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It could have been a bad experience, but…

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase the item. I was hacked and the hacker had it sent to them over the telephone. I was Lucky I noticed it and Best Buy didn’t charge me for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t access my $50 gift card and can’t get any help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gift cards

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting 15 hrs for a digital gift card not received any information on delay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super Slow!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a number of hours to receive the digital gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's been 17 hours since I ordered card online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated everything it has not shown up yet 17 hours on a digital download ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple gift cards never receive slow process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is 3rd time problem never receive by email. best buy need to fix problem in future, if not will losing customer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why when I pay with my debit card it takes so long to receive my game cards

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to redeem code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to redeem code after trying everything that was recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    12 Hours and nothing yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 Hours later and still nothing. What is the point of ordering online?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    24 hour plus delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for a birthday ended up buying one at target best buy took over 24hrs to send it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a digital card and was told they code was already redeemed wow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They could have mailed one faster

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    36 hours and still have not received the email to use the card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow delivery. Do not rely on for last minute

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since when does a digital gift card take hours to send. PayPal gifts sends the digital delivery in minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Non transferable to Apple Pay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to use on Apple products can’t transfer to pole pay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I can’t believe I’ve had poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even access my gift card no one wanted to help me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why taking too long to send it to me, more than 12 hours already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took Forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 2 weeks ro recieve my giftcard via email

    No, I would not recommend this to a friend