Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11957 reviews
(11,957 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect add on for piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD CAME TO THE RESCUE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHEN YOU NEVER KNOW WHAT CAN HAPPEN NEXT. THIS PROTECTION COVER THE UN-EXPECTED. WHY GO TO SOMEONE WHO KNOW A LITTLE ABOUT NOTEBOOK WHEN THE GEEK SQUAD CAN COVER YOU FOR 2-YEARS. MONEY WELL SPEND.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helps me relax
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Easy To Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Year Accidental Geek Squad Protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
I will always use Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
DEFINITELY A MUST HAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always there to help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had to use it and hope I never do, but if I do at least I can call upon a geek
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It was so quick for them to install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safe , not Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love beat buy best quality for the right price..
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
KTGeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So very helpful and definitely worth purchasing! The team is great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
help is close at hand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a contract with the Geek squad for several years and it was a good way to take care of an old computer, so I have kept the plan with my new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


