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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 11,957 reviews
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a good thing to have insurance so the best way to do it is through best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my hacked computer to the gerk squad. They were quick to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad's warranty fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys great job guys great job guys great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it if you travel with it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad interaction - Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked out problem on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome house computer for simple stuff to do for yourself and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price worry free coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the addition for extra peace of mind. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great and smart. Great replacement plans as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems with the laptop. At least I have Greeks squad just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend