Customer Ratings & Reviews

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

They are very professional and courteous. They work fast and are punctual.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

geek squad always gets it done right and will keep you updated with status of availability and project.

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

I haven't had to use, but am confident that if needed, it will have been worth it.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

I bought this extra care package with the computer for two years just in case my sons damage it

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

Customer service was excellent. I recommend Best Buy to all of my friends and family.

Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!