Customer Ratings & Reviews

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

THIS HAS ALSO BEEN A GREAT BUY BECAUSE IT REASSURES ME THAT IF ANY THING WAS TO HAPPEN WE ARE COVERED ESPECIALLAY SINCE HE IS AWAY AT COLLEGE .

needed help and got good advice. overall good experience.

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

Bought the service for my laptop but beret had to use them

Got this because my grandson is doing everything on it and he loves it

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

Haven't had to use but once, knock on wood! Hope it stays that way.