Customer Ratings & Reviews

Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.

Great customer services. Takes care of the need our electronic quickly

Geek squad service is always reliable and worth purchasing

The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

I haven't had to use it and hope I dont have to but very good to have

Always glad to be insured! Customer service is great and we've had no issues

Very good coverage gets the work done quickly and is very reliable

Feels good that your purchase has some warranty, gives you peace of mind

Never know when you need repairs, better safe than sorry.

I usually dont buy extended warranties. But this was a good price and gives peace of mind

I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN

Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.

Came in handy when the kids spilled pop all over my laptop

I havent used this service yet but it offers a good peace of mind. Just the ability to have the battery replaced after 3 years will most likely make this worth it

While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

Protects in case of accidents and damage, great if you use product on the go often

I highly recommend you getting the geek squad protection. I get it on everything I buy from best buy. They have one of the best protection plans, in my opinion.