Customer Ratings & Reviews

Love the added protection option they make available to us with youth in the house this is best for us

If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

I am still in the process of learning everything about it.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

Haven't had to use it yet for this computer but they've worked well before

Always works great! Customer service always has no issue with broken items! Thank you!

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

Honesty swirf easy and nice going no more lags and viruses

They help, are patient and solve your problem!!!!!

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

Haven't used it yet so can't provide a proper review.

You can’t beat having protection for a year. Good buy

The accidental geek squad protection has expired but it has not developed any fault since then.

I would recommend this on any device like laptops. Especially for your students. It’s worth every Penny. Gives me that peace of mind.

I don't have the complete money to pay the extended guarantee.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out