Customer Ratings & Reviews

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school

Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

3-Year Accidental Geek Squad Protection always purchase

Great for small spaces, material are stronger that I thought

Have not had to use it yet, but therre have been many times with my other devices it would of been nice to have the geek squad, so I am glad I have it now.

They helped me fix my computer which allowed me to countine my work

Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

Have not yet had to use the services for the laptop i bought

So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.