Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11912 reviews
(11,912 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Don't leave store without it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are super helpful in just about anything you need repair wise or installation or even general questions
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Tried to use it, cannot see any value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
HappyBuyerHighlyRecommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feeling secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Real nice present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my mom and she loves it its everything i expected and more
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy a device without it! Has saved tons of money in the long run
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this extra protection in case something happens. So far so good hope I never have to use it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is to prevent loose oor money and I always recommend to use
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Never had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say except that the extra $150 or so, is probably worth it on a $1000 laptop. Glad I never had to use it and it gave me a little peace of mind knowing I could replace the laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extra protection package is a must in all purchases. You never know what will happen!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad option is the best and well worth the purchase price! I add it to everything I buy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with issues I’ve had. Answered all my questions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection you get from this plan pays for itself. Plus you can extend your protection
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.