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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 11,911 reviews
  • Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Peace of Mind - Hight Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that it's great to have this peace of mind! Excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service and will recommend people to add it on their new electronic, really work it. Best people in 14 union square

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need to have Geek Squad for anything, but glad I took the service none the less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad Protection for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection on a Chrome book for a student is a good investment - they replaced a damaged Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have had a problem with my computers Geek Squad has always been there for me. I highly recommend Geek Squad protection for all computers and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were able to diagnose my problem with laptop and got it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you always need protection on your electronics, don't be an idiot to say I don't need it b/c it helped to replace my laptop motherboard and another component.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comes in handy in an emergency. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was flawless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad were very professional and competent. Their interaction helped me to learn more about my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing if something happens, professionals will be available to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Item delivered as it should. Still waiting to get free security suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They basically recommended a upgrade..not much on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several contacts with Geek SQUAD with other items I have purchased and they were very helpful in solving the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Gives me peace of mind if item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have but I hope I never need to use it. Life can be unexpected but my laptop is protected!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a computer 5 months ago & it had several problems & couldn't be fixed. Refunded me with gift cards to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad. They solved my problems with computer quickly and professionally.

    I would recommend this to a friend