Customer Ratings & Reviews

It's a awesome feeling knowing I'm covered no matter what...

I buy the week squad protection on all my electronics

Geek squad agents have provided expert service and advice for keeping our devices safe and operating properly

I have not had to utilize this yet, but knowing myself, I just might!!!

Awesome bonus that came with my purchase. Great deal for added protection.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

Geek squad is fantantic, solves all my problems, excellent value for money

Always a good idea to add this. Have used numerous times

You can never have too much protection. Its worth the money

Geek squad is a must especially for all your electronics they work fast

Always a great choice with everything especially since the item was a gift

I never but a product from bestbuy without it! Get it to have peace of mind

I would buy the warranty for all products over an amount you are comfortable with.

An all time reliable service by Bestbuy. Always there to resolve issues.

An all time reliable service by Bestbuy. Always there to resolve issues.

without this coverage, i would be upset if anything happens i i have no coverage

Have not had to use but glad I have it. Good antivirus program and good pricing.

This is a great plan that covers just about anything that would happen to your laptop.

Geek Squad protection plan is a must For any electronical device.....

Geek Squad helped me set up my computer. It was great. Everyone was nice and helpful.