Customer Ratings & Reviews

Love that these are always offered especially since I have kids because you never know what could happen

This service is only available in store so be prepared to bring your device into BestBuy and then wait for an available technician. I gave up on waiting after over 30 minutes and flagged a regular employee for help. I ended up returning the device I initially purchased in favor of a different device that better suited my needs. The Best Buy salesperson was quite helpful and knowledgeable whereas I don’t know how Geek Squad service may rate because I waited half an hour and then gave up on using their service.

It’s alright the employ’s aren’t to difficult about it when you got to try and report a problem with your product

Great coverage and customer service is very careful.

Never had any issue they fixed and replace tv and laptops. Nice to have instead of mailing it like other places have u do.

Geek squad are a great team. Very knowledgeable and help me fix my laptop.

He performs well and the results are good Fulfills With what was agreed

Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

I love the laptop. It pays everything super fast and loads quick. The power supply is pretty big. It makes noise but what laptop that has power doesn't make that kind of noise expects to have the fans blown pretty quick if you have a high-end laptop.. a lot of people complain about the sound but if that bothers him, they should just get a desktop. This is for the people who love portability.

Whenever I get electronics, I always come to best buy because I know I can count on geek squad to get the job done

Always purchase. Learned the hard way. Protecting one's device is liken to self care. You wont have the headache later.

I'm a little clumsy so it was a must that I got warranty. I have a grandson that loves anything that has buttons.

Geek Squad protection has saved our bacon on more than one occasion. Highly recommend!

They are very kind and every time I go or have a problem, they attend to me quickly and solve my problems.

Its always good to know that we have an insurance policy in place for the just in case things

I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

Geek squad is there with quality services and professional services when Ive needed and is top tier service.

Its nice to know that in the event something unfortunate happens im protected.

Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

It works just fine no major problems or complaints