Customer Ratings & Reviews

Protección garantizada en cualquier momento o circunstancia

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

Bought geek squaud protection for refurbished laptop.

The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

I’ve always found the Geek Squad to be knowledgeable and approachable.

Always get the warranty for large investments. You won't be sorry.

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

Comforting knowing there is always a solution for any computer problem

I had to hv my computer looked at and they were prompt getting it back to me.

Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

I’ll always opt in for warranties now! My boyfriend’s Alienware laptop was junked out due to an issue with the motherboard. We purchased a comprehensive 3-year warranty that gave us store credit and allowed us to get a brand new Alienware. Best decision I made. The agents I communicated with were all so helpful through the service process.

Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

So nice to know its there if I need it. I have it ready in case.

I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase

So far so good. Im glad everything's been working well.

I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!