Customer Ratings & Reviews

I love having the Geek Squad help me when I need it. They are all so friendly.

Haven't had to use it yet but we will see in the future

Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

This laptop is high quality, elegant, fancy y ligh.

Everyone was very kind and gave me the best customer service possible for my devices!

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

This worked as described, it was simply a warranty for the products I purchased.

This is my first laptop purchase. I was happy with it, except the battery didn’t hold a charge very well, and somehow I lost my operating system (let someone borrow)and now waiting for it to be fixed. I am happy with my purchase. Just taking awhile for manufacturer to fix.

Always there when you need them! Very knowledgeable!

I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

It is exactly what I needed. I love the convenience of the touch screen.

This product is really amazing!! I loved!! I sure recommend to everyone!!

Perfect for your equipment warranty, the services they provide are so professional.

This is a most have because I had 2 laptops since 2016 that kept causing problems and had spent a lot of money on repairs. I got fed up with laptops messing up every time so hopefully if my new laptop has issues it be within the extended warranty .

Great pricing for the time of warranty. I normally don't purchase warranties.